Managing Offers & Bookings

Learn how to handle incoming offers and manage your active bookings.

Understanding Offers

When influencers apply to your campaign, you'll receive offers containing:

• Their proposed rate for each platform
• A personalized message about how they'll promote your song
• Their social media stats and follower counts
• Previous work examples and ratings

Reviewing Offers

Finding Your Offers

1. Go to your Dashboard
2. Look for offers in "Needs Attention"
3. Or click on your active campaign to see all offers

Evaluating Each Offer

Consider these factors:

• Rate vs. Value - Is the price fair for their reach and engagement?
• Creative Approach - Do they have interesting ideas?
• Profile Quality - Check their portfolio and reviews
• Platform Match - Are they strong on the platforms you need?

Your Three Options

Option 1: Accept Offer

1. Review the offer details
2. Optional: Deselect specific platforms if you don't want all
3. Click "Accept"
4. You are charged immediately
5. Both parties receive email confirmation
6. Influencer can begin creating content

Option 2: Send Counter-Offer

If you like an influencer but want different terms:

1. Click "Counter-Offer"
2. Adjust the platform amounts to your preferred prices
3. Add a message explaining your counter-offer
4. Payment authorization hold created (not charged yet)
5. Influencer receives email with new amounts

If influencer accepts your counter-offer:

• Payment hold is captured (you're charged)
• Work begins

If influencer declines:

• Payment hold is released (no charge)
• You can send a new counter-offer or move on

Option 3: Decline Offer

If it's not the right fit:

1. Click "Decline"
2. The influencer will be notified
3. No payment processed
4. They can apply to your future campaigns

Managing Book Now Offers

When you send a Book Now offer:

1. Payment authorization hold is created
2. Influencer receives email notification
3. They can Accept or Decline

If you need to cancel before they respond:

• Cancel from your dashboard
• Payment hold is released immediately
• You're not charged

Once accepted: Work begins and payment hold is captured

Managing Active Bookings

The 14-Day Posting Deadline

Influencers have 14 days from acceptance to post your content.

• After 14 days without a post, a "Get a refund" button appears
• Click it for an instant refund — no waiting, no questions asked
• This protects you from influencers who don't deliver

When Will Influencers Post?

Influencers typically post quickly—often the same day or within a few days of accepting your booking. While they have the full 14-day window, most are eager to deliver promptly.

How Long Do Posts Stay Up?

Posts must remain live for a minimum of two weeks. In practice, most influencers leave promotional content up permanently, giving your music extended exposure beyond the initial campaign period.

Tracking Progress

Your dashboard shows:

• Current status of each booking (Accepted, In Progress, Final Review)
• Submission progress per platform
• 48-hour review timer when work is submitted
• Refund availability countdown (after 7 days, shows days until refund is available)

Communicating with Influencers

• Use the built-in messaging system in each offer
• Be clear about your expectations upfront
• Respond to questions promptly

Handling Issues

If something isn't right:

• Discuss concerns with the influencer first
• Request revisions during the review period
• Contact hello@spaceloud.com for help with disputes